FAQ's

FAQ's

How do I become a member? What are your rates, fees, hours and amenities?

You need to visit us at our centre. Our managers will assist you, or you can mail us at feedback@kailashhealthvillage.com

Is Kailash Health Village open 24 hours 7 days a week?

No, the GYM opens from 7.00 am to 10.00 pm. Yes GYM/ HEALTH CENTRE is open 365 days.

I would like to change/update my billing information. How can I do that?

You just need to email us your new information or you can just drop your information at reception.

Do you offer student discount?

Yes students get a discount of 20%.

Does Kailash Health Village provide Trial Period before joining any of the services?

No trial period is offered but we provide a walk-through to the customers before joining.

Can I freeze my membership?

Sorry, freezing membership is not allowed.

Can I delay the start of my membership?

Yes, but to a maximum period of 2 months

I'd like to cancel my membership. How do I get started?

Cancellation of membership is not possible as per the policy. For further information you can write to us at feedback@kailashhealthvillage.com or visit the centre.

Does The Gym offer Car Parking?

Yes the GYM/ HEALTH CENTRE has ample car parking space.

I want to cancel one of my gym services. How do I do that?

You need to inform us on email or update at reception desk